A: Yes - the content of PianoCrumbs.com is licensed by both ASCAP and BMI and royalties are paid to copyright holders. In addition, mechanical license is obtained through our partnership with EasySongLicensing.com.

A: You can try all interactive features on piano tutorials from our collection of Classical Music or Christmas Songs.

A: Yes - please refer to this link: Connect Keyboard

A: You need to have Java or Jazz-soft plugin installed. Refer to this link for more information: Sound Problems

A: Our player is written in HTML 5. Piano tutorials are in standard MIDI format.

A: We believe in good quality. Our piano tutorials are always of a high quality, easy to learn and perform on piano. In addition - Our player allows you to interact with the piano tutorial. Once you plug in your keyboard, you can enable practice mode and our player will wait for you to play the correct notes either in right or left hand or in both - this is unique to PianoCrumbs.

A: Whether you connect piano keyboard or not, the following features are available:

• Adjust the speed of tutorial.
• Mute left or right hand.
• Enable easy mode in the right hand.
• Turn on Metronome.
• Chords progression (when available in a tutorial).
• Chord description.
• Transposition.
• Finger positioning (when available in a tutorial).
• Scroll through the tutorial.
• Show notes names (in different notations).
• Smart Loops.
• Smart Zoom.
• Sustain Pedal on/off marks.
• Bar numbers.
• Play with computer mouse or keyboard.

When you connect piano keyboard, following features become available as well (requires premium membership):

• Enable Practice Mode (the piano tutorial waits for you to play the right notes) - left/right/both hands.
• Change instruments (e.g. set Marimba for the left hand and Accordion for the right one).
• Change input and output to any MIDI device.
• 3D Mode in Chrome browser (requires WebGL).

A: We are a team of professional software developers and professional piano musicians.

A: We are not licensed to distribute or sell piano sheets yet. Refer to a MIDI question below for more information.

A: Yes, every tutorial is available in a MIDI format. Click on a MIDI logo and you will be redirected to MIDI purchase page.

A: Technically you can, but please be advised, that it is a violation of copyright law to print the file without the permission of the copyright holder.

A: We send it immediately once we verify the payment. Sometimes it takes up to 10 minutes for the e-mail to get delivered to your e-mail.

A: Check your Spam folder, sometimes the e-mail may end up getting there. You can also resend the MIDI you purchased from the MIDI page. If there is still a problem - send us an e-mail to feedback@pianocrumbs.com and we will help.

A: Most of our features are free for registered users. (Registration is free as well).

A: We're trying to add about 2-3 tutorials every week.

A: Yes - submit your request here: http://www.pianocrumbs.com/requests. Your request will get a very high priority if you write a review of PianoCrumbs on your Facebook or Blog page and send us a link back with your request.

A: While most of our features are free for registered users, our premium membership includes access to all the interactive features of our piano player (such as practice mode, in which our tutorial will wait for you to play the right note on the keyboard).

A:

• No waiting time between and within tutorials.
• Change instruments (e.g. set Marimba for the left hand and Accordion for the right one).
• Change input and output to any MIDI device.
• 3D Mode in Chrome browser (requires WebGL).
• No ads on tutorial page.
• Support development of exciting new features (such as mobile version, transcription mode, easy accompaniment, exercises and more).

A: Currently, we only support PayPal as a payment option.

A: Not yet, but we are considering this option in the future.

A: Yes, you can cancel at any time through your account on PianoCrumbs or PayPal. If you cancel your account, you'll be responsible for the rest of that month charges, but you won't be charged again.

A: Send us an e-mail to feedback@pianocrumbs.com and we will have all your questions resolved immediately.